Privacy Policy

Last updated: July 2025

Who We Are

Fortex Learning ("we", "us", "our") operates the website fortexlearning.com. We offer online cybersecurity education including video lessons, live sessions, assignments, and certificates. Our contact email is hello@fortexlearning.com.

What Data We Collect

We collect:
• Account data: first name, last name, email address, and a hashed password when you register.
• Payment data: your transaction reference number and a receipt image you upload. We do not store card numbers or bank credentials.
• Usage data: which lessons you complete, assignment submissions, and session attendance.
• Technical data: IP address (used only for security rate-limiting), and browser session data.

How We Use Your Data

Your data is used to:
• Provide access to courses and track your progress.
• Issue certificates upon course completion.
• Send OTP verification codes and important account emails.
• Notify you when your payment is approved.
• Prevent fraud and enforce our Terms of Service.

Email Communications

We send transactional emails only — account verification, login codes, payment status, and certificate notices. We do not send marketing emails without your consent.

Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing. Data may be shared only:\n• With our hosting provider (Hostinger) as part of platform operations.\n• If required by law or a valid legal order.

Data Retention

Your account data is retained as long as your account is active. You may request deletion of your account and associated data by emailing hello@fortexlearning.com. Certificates may be retained for verification purposes.

Cookies & Sessions

We use a single session cookie (fx_sess) to keep you logged in. It expires after 30 minutes of inactivity. We do not use advertising or tracking cookies.

Your Rights

You have the right to:
• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account.
• Withdraw consent at any time.
To exercise any of these rights, email hello@fortexlearning.com.

Security

Passwords are stored using bcrypt hashing. All connections are encrypted via HTTPS/TLS. Uploaded files are stored outside the web root execution context. We apply rate limiting on authentication endpoints.

Changes to This Policy

We may update this policy from time to time. The updated date at the top of this page will reflect any changes. Continued use of the platform after changes constitutes acceptance.

Contact

For any privacy-related questions or requests, contact us at hello@fortexlearning.com.